FAQ

SHIPPING POLICY

Check out our FREE shipping policies and International shipping rates.

We ship to Greece, Cyprus, Albania, Bulgaria. Please contact us to order shipments outside these countries.

All orders in Europe over €90 have FREE Economy shipping.

Greece: Free shipping over €20

Albania: Express €12 / Economy €6

Cyprus: Express €15 / Economy €7

Bulgaria: Express €15 / Economy €7

We offer same day shipping before 4pm. All orders are shipped express with ACS Courier and will arrive between 1-3 business days.

Economy shipping in Europe will take 5-7 business days. Express Shipping will take 2-3 business days within europe.

RETURNS

Mybrands takes the risk out of online shopping, we have an EASY returns policy! 

First download your 'Letter of Return'

Then using ACS Courier,

Send the order back to:

Mybrands

Kontogeorgaki 4

Veria, Imathia 59100

Greece

Free returns for first orders! Every other return in Greece has a small fee of €5. This will be deducted from your order refund or Gift card.

Returns from Albania have a cost of €6. This will be deducted from your refund or Gift card.

Returns from Cyprus, Bulgaria have a cost of €7. This will be deducted from your refund or Gift card.

EXCHANGES

Yes, You can exchange your order!

If for any reason your item is faulty. Please inform us and attach the 'Letter of Return'. All exchanges that are faulty will be covered by Mybrands.

If for any reason you aren't happy with your order, or would like to change the size, colour. Complete the 'Letter Of Return'. Send the item back to

Mybrands

Kontogeorgaki 4

Veria, Imathia 59100

Greece.

You will be notified when we recieve your items in order to complete the exchange.